Skorebee

Privacy Policy

Last updated: February 2026

1. Introduction

Skorebee LLC ("Skorebee", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is compliant with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("PDPL") and applicable data protection regulations in the United Arab Emirates. By using our services, you consent to the data practices described in this policy.

2. Data Controller Information

Company: Skorebee LLC

Address: Business Bay, Dubai, United Arab Emirates

Email: [email protected]

Data Protection Contact: [email protected]

3. Information We Collect

3.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number, company name
  • Business Information: Industry, company size, social media presence details
  • Account Information: Username, password (encrypted), profile preferences
  • Communication Data: Messages, inquiries, and correspondence with us
  • Payment Information: Billing details (processed through secure third-party payment processors)
  • Service-Related Data: Social media account access credentials provided for service delivery

3.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on site, click patterns
  • Cookies and Tracking Technologies: As described in our Cookie Policy
  • Location Data: General geographic location based on IP address

3.3 Information from Third Parties

  • Social media platforms (when you connect accounts for our services)
  • Business partners and referral sources
  • Publicly available sources

4. Legal Basis for Processing

Under UAE PDPL, we process your personal data based on the following legal grounds:

  • Consent: Where you have given explicit consent for specific purposes
  • Contract Performance: Where processing is necessary to fulfill our contractual obligations to you
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
  • Legal Obligations: Where processing is required to comply with UAE laws and regulations

5. How We Use Your Information

We use collected information for the following purposes:

  • Providing, operating, and maintaining our services
  • Processing transactions and sending related information
  • Responding to your comments, questions, and requests
  • Sending administrative information, updates, and marketing communications (with consent)
  • Improving and personalizing our services
  • Analyzing usage patterns to enhance user experience
  • Detecting, preventing, and addressing technical issues or fraudulent activity
  • Complying with legal obligations under UAE law

6. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in our operations (hosting, analytics, payment processing)
  • Business Partners: When necessary to fulfill services you have requested
  • Legal Requirements: When required by UAE law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: For any other purpose with your explicit consent

We do not sell your personal data to third parties for their marketing purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries outside the UAE, including Germany where we maintain business operations. When transferring data internationally, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by relevant authorities
  • Ensuring recipient countries have adequate data protection laws
  • Obtaining your explicit consent where required

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Active Clients: For the duration of our business relationship plus 5 years
  • Inquiries/Leads: Up to 2 years from last contact
  • Financial Records: As required by UAE commercial and tax laws (typically 5-7 years)
  • Marketing Data: Until you withdraw consent

9. Your Rights Under UAE PDPL

Under UAE data protection law, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to processing based on legitimate interests or for marketing
  • Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication mechanisms
  • Regular security assessments and audits
  • Employee training on data protection
  • Incident response procedures for data breaches

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy regularly.

13. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

General: [email protected]

Address: Business Bay, Dubai, United Arab Emirates

You also have the right to lodge a complaint with the UAE Data Office or relevant supervisory authority if you believe your data protection rights have been violated.